The Symbium support team can help with issues related to using the Symbium platform, including:
- Account setup, sign-in, and access issues
- Project access and permissions
- Address or property not found in Symbium Issues with permit applications, payments, or document generation
- Technical errors or unexpected behavior on the platform
- Questions about how Symbium works
For a list of common cases that fall outside Symbium support scope, see this article. If you are unsure whether Symbium can help with your issue, contact support and we will clarify.